Customer Success & Support
Your product data at your fingertips
Powering agile data analytics for data-driven teams
Nuance data reports & metrics
Tracking metrics and pulling data reports is fundamental to good product management, but not all data fits nicely into event tracking platforms. If you find yourself jerry-rigging SQL queries to pull product metrics, Fabi.ai is the solution for you.
Explore your product data
Understanding the underlying data that powers your product is critical to understand how the product works, how it can be improved and where you may run into development roadblocks. With Fabi.ai you can easily explore your data to understand the nuts and bolts of your own product.
Collaborate with your data team
Next time you get a request from a VP for which you don’t have the data, before submitting a ticket and going back and forth with your data team partners, explore the data by letting Fabi.ai build the complex SQL query. Gain a better understanding of what you’re really asking while making your request to the data team even more clear.
Generating reports
Fabi.ai understands metrics and definitions based on past questions and queries and pre-set metrics, so next time you need a specific, one-off metric for the weekly pipeline review, simply ask Fabi.ai.
Generating customer reports
Next time you need to pull a list of active customer accounts that meet a very specific set of criteria (eg. have a certain feature turned on, are using a certain integration etc.) Fabi.ai can help you retrieve that in seconds.
Digging in to customer issues
As a CSM or support agent, you often find yourself digging in to specific data records to help troubleshoot customer issues. Getting to the data can be as tedious as understanding what actually went wrong, but that doesn’t have to be the case.
Use the right tool for the job
Seamlessly interchange SQL and Python. No need to bounce between different tools to get the job done.
Publish interactive data apps in minutes
Share your reports and findings in beautiful, interactive data apps with your stakeholders.
Data discovery made easy
Connect to your data, code and documentation source and ask Fabi.ai any question about your data.
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Lula Commerce
Fabi.ai powers self-serve analytics for Lula’s product and exec teams